Shipping policy

 

At NEXORA, we want your shopping experience to be simple, secure, and convenient. We carefully process every order and work to get your items to you as quickly as possible.

 Order Processing

  • Orders are typically processed within 1–3 business days.
  • Orders placed on weekends or holidays will begin processing on the next business day.
  • Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

 Shipping Times

Estimated delivery times are:

  • Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days, when available.

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, or other circumstances outside our control.

International Shipping.

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the customer's responsibility unless otherwise stated at checkout with the approximate 14-21 Business Days.

📍 Incorrect or Incomplete Addresses

Please make sure your shipping address is correct before completing your purchase.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to have the package reshipped.

 Lost, Stolen, or Damaged Packages

Once an order has been marked as delivered by the shipping carrier, NEXORA is not responsible for packages that are lost or stolen after delivery.

If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package and product so we can review the situation.

 Tracking Your Order

You can track your order using the tracking number provided in your shipping confirmation email.

Please allow 24–48 hours for tracking information to update after your order has shipped.

Shipping Delays

While we do our best to meet the estimated delivery times, NEXORA cannot guarantee a specific delivery date. Carrier delays, severe weather, high-volume periods, customs processing, and other unexpected circumstances may occasionally cause delays.

💬 Questions About Your Order?

If you have questions about your shipment, please contact our customer support team:

Email: boshbusiness2113@gmail.com
Store: NEXORA